Privacy policy

1. information on the collection of personal data

We hereby inform you about the collection of personal data when using our website. Personal data is all data that can be related to you personally, such as name, address, e-mail addresses and user behavior.

Responsible in terms of data protection law:

Sanpack GmbH
Otto-Hahn-Straße 8
21509 Glinde
Germany
info@sanpack.de

You can contact our data protection officer at info@sanpack.de or via our postal address with the addition “The Data Protection Officer”.

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your inquiry.
We will store this data until your request has been processed, but for no longer than the statutory retention and limitation periods. We may also use this data to inquire about your satisfaction with our products. You can object to such use of your data or withdraw your consent at any time.

2. collection of personal data when visiting our website

If you only use the website for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. This is technically necessary in order to display our website to you and to ensure stability and security:

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/HTTP status code
• Amount of data transferred in each case
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software.

We process the aforementioned data for the following purposes:

• Ensuring a smooth connection to the website
• Ensuring a comfortable use of our website
• Evaluation of system security and stability
• For further administrative purposes.

Legal basis: The legal basis for data processing arises from our legitimate interest in the stated purposes. Under no circumstances will the data be used to draw conclusions about your person. The aforementioned data will be stored for the duration of the statutory retention period.

3. cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk and assigned to the browser you are using. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective.

Use of cookies:
This website uses the following types of cookies, the scope and function of which are explained below:

• Transient cookies
• Persistent cookies

Transient cookies, especially session cookies, are automatically deleted when you close the browser. These cookies store a session ID with which various requests from your browser can be assigned to the shared session.

Persistent cookies are deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

Management of cookies:

• You can adjust the cookies in the settings of your browser according to your wishes. However, we would like to point out that some functions of our website are only available if cookies are activated.

Cookies from third-party providers:

• We also use third-party cookies (e.g. Google Analytics, YouTube, Google Fonts) that may collect certain data when you use the website. Further information can be found in the respective privacy policies of the third-party providers.

4. use of our contact form and web store

If you contact us via our contact form or web store on our website, we will collect and process the following data:

• First name, last name, company
• Address
• E-mail address
• Phone number
• VAT number (if applicable)

Purpose of collection:
This data is collected in order to process your request and, if necessary, to contact you. The data will be stored until your request has been processed and at the longest for the duration of the statutory retention and limitation periods. We may also use this data to inquire about your satisfaction with our products.

Legal basis: The data is collected at your request and to fulfill the contractual relationship or to fulfill legal obligations.

5. disclosure of data

Your personal data will only be transferred to third parties under the following conditions:

• You have given your express consent to the disclosure.
• The disclosure is necessary for the assertion, exercise or defense of legal claims.
• There is a legal obligation to pass on data.
• This is necessary to fulfill the contractual relationship with you.

6. your rights

You have the following rights vis-à-vis us with regard to the processing of your personal data:

• Right to information
• Right to rectification or erasure
• Right to restriction of processing
• Right to object to the processing
• Right to data portability

You also have the right to complain to the competent data protection supervisory authority about the processing of your personal data by us.

7. note on Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies, which are stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

IP anonymization: On this website, the IP address is shortened by Google within the EU or in other signatory states to the Agreement on the European Economic Area in order to protect the privacy of users.